Ocean Wallet is a decentralized wallet application where users are responsible for their private keys and recovery phrases. The essential difference between a decentralized wallet and a centralized exchange is that centralized exchanges have full control over user assets, while in a decentralized wallet, users control their cryptocurrency assets through their private keys/recovery phrases. Only users have exclusive control over their assets, and Ocean Wallet cannot freeze or control any user assets.
Ocean Wallet is willing to actively cooperate with law enforcement agencies and provide relevant technical support to jointly combat illegal financial crimes and protect user asset security.
To expedite the processing of information requests, please send an email containing the following information to: [email protected]
- Original investigation evidence request notice (including specified time frame and must be stamped with the authority’s official seal).
- A copy of the officer’s badge related to the evidence request.
- Email title: Ocean Wallet Investigation Evidence Request.
- Contact information for the judicial authority and the investigating officer, including email address, phone number, and physical address.
The Ocean Wallet team will respond as soon as the email is received.
Notes:
Please present the cryptocurrency/wallet addresses and the document numbers/contact phone numbers mentioned in the investigation evidence notice in table format within the email to facilitate the service team’s timely provision of relevant information and assistance.